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Tarpaflex Warranty
All of our products are guaranteed brand new and free from defect at first use. We encourage customers to seek advice from our experienced sales staff to ensure that the product you are purchasing is suitable for your requirements.If you have any queries before ordering, or after your order, please contact our sales office on 01409 221192 or email sales@tarpaflex.co.uk where we will assist you.
Upon receipt if any item does not meet your expectations, or you have changed your mind, you can return the product to the address below. It must be returned unused within 30 days of receipt of your order. We advise that you obtain proof of the return from the carrier, we do not pay for return postage unless the goods are faulty. A returns form must be included with your parcel.
Normal wear and tear is not covered by any warranty. Damage caused by: use of force, incorrect handling, inappropriate use, neglect, damages resulting from alteration or assembly, improper anchoring, are all excluded from any warranty. Tarpaflex shall have no obligation whatsoever to repair, replace , adjust or otherwise compensate the purchaser if any product sustains damage and malfunctions as a result of misuse, abuse, negligence, accident , a lack of proper maintenance, impact by foreign objects, high winds & storms, floods, pollutants, chemical, acts of God and any other causes outside Tarpaflex's control.
We do not guarantee a lifespan to our products, although a limited UV warranty is offered on some of our heavy duty tarpaulin options as follows:
250gsm Green/Brown tarpaulins - 1 year UV warranty
270gsm Black/Silver tarpaulins - 18 month UV warranty
350gsm Blue/Beige tarpaulins - 2 year UV warranty
560gsm PVC tarpaulins - 2 year UV warranty
A 1 year UV warranty is also offered on our full range of Debris Netting.
This limited UV warranty guarantees that the product will not fail as a result of UV within the specified timeframe from date of invoice. The warranty excludes discolouration and UV degradation, some degradation may occur but if a tarpaulin is no longer waterproof this is deemed failure. The warranty not cover wear and tear or damage caused by weather conditions. The warranty is subject to use in UK conditions only.
If a product should fail as a result of UV within the specified timeframe, our sole remedy will be to replace that product. In the event of the original product being unavailable, a suitable alternative will be offered.
All products independently tested, Jan 2016.
Attn: Returns
Tarpaflex Ltd
The Granary
Northlew
Nr Okehampton, Devon
EX20 3BR
Upon receipt if any item does not meet your expectations, or you have changed your mind, you can return the product to the address below. It must be returned unused within 30 days of receipt of your order. We advise that you obtain proof of the return from the carrier, we do not pay for return postage unless the goods are faulty. A returns form must be included with your parcel.
Normal wear and tear is not covered by any warranty. Damage caused by: use of force, incorrect handling, inappropriate use, neglect, damages resulting from alteration or assembly, improper anchoring, are all excluded from any warranty. Tarpaflex shall have no obligation whatsoever to repair, replace , adjust or otherwise compensate the purchaser if any product sustains damage and malfunctions as a result of misuse, abuse, negligence, accident , a lack of proper maintenance, impact by foreign objects, high winds & storms, floods, pollutants, chemical, acts of God and any other causes outside Tarpaflex's control.
We do not guarantee a lifespan to our products, although a limited UV warranty is offered on some of our heavy duty tarpaulin options as follows:
250gsm Green/Brown tarpaulins - 1 year UV warranty
270gsm Black/Silver tarpaulins - 18 month UV warranty
350gsm Blue/Beige tarpaulins - 2 year UV warranty
560gsm PVC tarpaulins - 2 year UV warranty
A 1 year UV warranty is also offered on our full range of Debris Netting.
This limited UV warranty guarantees that the product will not fail as a result of UV within the specified timeframe from date of invoice. The warranty excludes discolouration and UV degradation, some degradation may occur but if a tarpaulin is no longer waterproof this is deemed failure. The warranty not cover wear and tear or damage caused by weather conditions. The warranty is subject to use in UK conditions only.
If a product should fail as a result of UV within the specified timeframe, our sole remedy will be to replace that product. In the event of the original product being unavailable, a suitable alternative will be offered.
All products independently tested, Jan 2016.
Attn: Returns
Tarpaflex Ltd
The Granary
Northlew
Nr Okehampton, Devon
EX20 3BR
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