Tarpaflex
call
01409 221192
Tarpaflex Frequently Asked Questions |
Can you manufacture made to measure covers?If your requirement is on a large scale we can order particular sizes from our factories in the Far East however we work on a minimum 4 month lead time, minimum quantities also apply, please contact us for details. For immediate requirements we can supply you with UK companies who specialise in bespoke covers, we can pass on these companies details upon request. |
Why is there a seam on my cover?Most tarpaulins need a seam as it is impossible to fabricate a tarpaulin without heat sealing several pieces of polyethylene together. A seam may not be necessary on some of the smaller sizes as they can be fabricated from one piece of material. This also applies to dust sheets where a seam is stitched. |
Do you offer a guarantee to the lifespan of your tarpaulins?No. As all of our tarpaulins are subject to varying weather conditions and put to so many different uses we cannot guarantee the length of time they will last. Generally speaking a heavier grade tarpaulin is more likely to last longer than our economy grade tarps we we recommend for temporary uses. To maximize the lifespan of your tarpaulin we recommend to securely fasten your cover. Eyelets can also come under alot of pressure and stress points are recommended to be reinforced. Fixing additional eyelets can help spread the load. Please avoid any sharp edges and constant friction which can reduce the lifespan of your cover. |
What size are the eyelets/eyeholes and are they on all 4 sides of the tarpaulin?The standard inside diameter on our tarpaulins are approximately 12mm, on the black/silver Super Tarpaflex Plus and Olive Green PVC Tarpaulins it is currently 20mm. |
How long till I receive my order?Please see delivery information on the 'Delivery' page for full details. In summary, standard orders are up to 3-5 working days from date of order. Next working day service is available for a surcharge, our cut off time is 3pm for parcel deliveries and 2pm for pallet deliveries. |
Are we able to collect tarps directly from our Warehouse to save shipping costs?Yes we are open from 9am – 5.30pm Monday to Friday. Please call before visiting to make an appointment .We do not have a shop so for health & safety reasons and appointment must be made before your visit. Furthermore you will need us to check that we have the size and colour of tarpaulin you require. |
How to cancel an order?By phoning 01409 221192 and speaking to one of our friendly sales representatives. |
Do Tarpaflex Tarpaulins stand up to windy conditions and the best way to secure a Tarpaflex TarpYes. However it is essential that the tarp is tied down properly if it is not it will tear and the eyelets may fall out .Tarpaflex therefore cannot be held responsible for weather related damage to its tarpaulins. We always recommend using bungees cords wherever possible these are available on our web site at the folling link . It is also recommended to tie down the tarp with rope by fastening the rope around the item to be covered. Furthermore eyelets are provided as an aid to securing the tarp they are not designed to have pressure applied to them by ratchet straps or any other misuse. We strongly recommend the use of extra eyelets. |
Are Tarpaflex Tarpaulins guaranteed?Yes they are. All our products are guaranteed waterproof & free of defects at the time of purchase. Therefore if your tarp has a defect due to a manufacturing fault we will replace the item free of charge. We always request a digital photograph of the fault and request this is emailed to sales@tarpaflex.co.uk. Our warranty does not cover for usage even if eyelets or tarp rips within 24 hours of purchase. Tarpaflex will not accept any responsibility for the misuse of our tarps for warranty claims. |
The Tarpaflex tarp I received is shorter by 14cms than the size stated please explain cut size.Cut size is the industry’s standard way to manufacture tarps. When a tarp importer in the UK or any other part of the world purchase tarps from the manufacturers in the Far East we purchase the cloth for a tarp which is say 4Mx5M this is the cut size. This poly tarp material being 4x5M is then made into a tarp. However, by making and bevelling over the hems and adding eyelets this shrinks the tarp by up to 30cms. Giving a finished size of say 3m 70cms x 4m 70cms |
How do I determine the quality of the Tarpaulin purchased by weight?Tarpaflex sells its tarps is by weight. Poly Tarps being made from a plastic raw material are an oil based commodity therefore you should focus on the weight in GSM (Grams per Sq Metre) when purchasing any tarpaulin |
Tarps AdvisoryTarpaflex Poly Tarps can be used for so many different applications and most cases do a very good job. We have thousands of satisfied customers. However, customers should remember that poly tarps from the economy grade to the heavy duty tarp grade are relatively low cost coverings. Please do not expect poly tarps to stand up to the punishment that heavy PVC truck tarps stand up to, these tarps cost thousands of pounds and therefore can stand up to very heavy punishment for many years. Poly Tarps from Tarpaflex and other tarp vendors do a very good job they are durable and will last for prolonged periods of time and give you good service if used properly. Any questions about our products please write/ email or fax to the following. sales@tarpaflex.co.uk fax 01 409 221190 |
What methods of payment do you accept.We accept all major credit cards. Visa, Mastercard, American Express, Pay Pal, Checks, and of course cash. |
